The Soak At The Clermont Victoria - Feedback

The restaurant did not have our reservation, which seemed to be a big deal, even though they were not busy. I showed her the confirmation on my phone and we wer...

We had a lovely time and the service was amazing. Nice people and very helpful. I’ll come back that’s for sure !

On arrival they had no record of our Open Table booking. Not a great start, but fortunately they found us a table. Staff were very accommodating with our food r...

Special occasion, mother’s 80 birthday. Very disappointed on arrival that they were unaware of my reservation!! Very embarrassing as the this was a surprise for...

We arriveed at our chosen time of 6pm and was immedietely told that Open Table should not have given us this time as they closed at 6pm. At this point we should...

Very nice place for a drink after work. Great atmosphere when we were there on Thursday night.

The service is always amazing here, it’s such a great spot. Would recommend to all.

Great ambience, quite busy but not noisy which allowed good conversation and privacy. Very attentive friendly staff and excellent food. A great dining experienc...

The restaurant have a great atmosphere and the decor is lovely. We have delicious cocktails and the food was good too. We have a great time and took some lovely...

Great restaurant. Lacked ambience tonight. Service was good. Wine was warm. Cocktail not amazing

Last weekend we stayed at the Grosvenor for the second time. When we arrived late in the afternoon, me and my ten year old daughter, got a very nice...

The Grosvenor is simply wonderful! It has this special blend of grandeur and friendliness. I enjoyed sitting in the hall, in the Chesterfields near...

We had the pleasure of staying in this gorgeous hotel for two nights.. All the staff we came across were exceptionally polite and they couldn't help...

Very friendly staff except the staff at the bar. Great breakfast (location and food offer). Hotel room was nice and has a very good shower but I have...

I beg of you, STAY in the Executive King Room and thank me later.

Great service and they served although we arrived late, but poor quality stale food 3 tiny slices of stale cucumber and salmon sandwich, 3 scones, 2 macaroons,...

I was suppose to have afternoon tea experience someplace else but the bus broke down. After checking for reservations, Th Clermont was had an open and was able...

The experience was pleasant, although there is room for improvement in the quality of the sandwiches.

The staff at this restaurant were friendly and helpful, even when we arrived late due to issues with public transportation. The atmosphere was lovely and relaxi...

Reservation was not honored. The tea lounge was closed. Is this a joke?