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Bidrage med feedbackI booked Frankie's on a Chelsea matchday because having torn my achilies tendon I am in plaster and on crutches with very limited mobility. We arrived at the restaurant to find that the Toptable reservation hadn't gone through to the restaurant and we had no table booked onasn extremely busy day. I'm not sure who was more angry, me or the manager and seeing my plight he managed to fit us in which I'm sure was very inconvenient. So I can honestly say that customer service was excellent and we had a very good meal. Thank You.
Slightly overpriced but great restaurant and location. A mean burger which was absolutely delicious. Better than most Byron and Gourmet Burgers!
Restaurant not even half full on a dry Saturday evening but still noisy as voices echoed around the room. Felt service and amount/quantity of food supplied very limited due to having a Groupon voucher. Other customers had fuller plates of food, with a little salad on the plate to liven up dishes. Small steak and very small side of chips and that was it, no extras. Dessert sounded ok but mine was 2 scoops of ice-cream with 4 little chocolate truffles on the side. Also with the large service charge on drinks, didn't make for a reasonable night out with friends.
Restaurant not even half full on a dry Saturday evening but still noisy as voices echoed around the room. Felt service and amount/quantity of food supplied very limited due to having a Groupon voucher. Other customers had fuller plates of food, with a little salad on the plate to liven up dishes. Small steak and very small side of chips and that was it, no extras. Dessert sounded ok but mine was 2 scoops of ice-cream with 4 little chocolate truffles on the side. Also with the large service charge on drinks, didn't make for a reasonable night out with friends.
Its all good here, very authentic italian bistro kind of feel, but dont bother on match days, all the TVS are on, the sound is blearing and half the punters are just there for a drink, very relaxed during the week, and the zucchini fries are awesome. also you can get tastecard discount through the week so its a bargain.