Intercontinental London Park Lane

The service was very good. Atmosphere was lovely. Food was delicious

The Amaranto is like home from home for us as we've been going regularly for years. Unfortunately we hadn't been able to go for a while due to covid. Yesterday the service was average at best. The waiter informed us that due to covid and Brexit they needed to train more waiters, and that was the reason they were so under staffed. While I understand this, I'm not sure why they would then add 15% service charge to the bill knowing the service wasn't up to scratch. The desserts were unreasonably expensive, although they were delicious. The lounge looked dusty and the doors had finger prints all over them. I will not be rushing to go back any time soon. I must say, food was the same high standard and we thoroughly enjoyed what we ordered, thank you chef. As we were paying premium prices, we expected premium service and environment, unfortunately we get it.

We went for lunch for my birthday and although the service was excellent and the environment pleasant the food was quite averaged. My calf Milanese was more fat than crisp and although my wife's saladnicoise was good, she was very sick later. But the truffle friars were excellent. Regarding the price-performance ratio, £12 for a mosquito is quite steep (50% more than the Savoy) and the wine through the glass is £13 minimum for a 175ml glass. It's not good enough for the price.

Fantastic meal with a fantastic service. Loved the experience.

There was really nothing I could suggest as an improvement. The staff were all so friendly and helpful and the whole experience was a delight.