Kfc - Liverpool

We came in here for a quick lunch having enjoyed our visit a year or so earlier. However on ordering the order went from preparing to ready for collection fairly quickly but we were then told that they were waiting for some chicken to be cooked. We hung on for about 5 10 minutes hoping they wouldn 't mess up the order which thankfully they served correctly after that time. I ordered the teriyaki chicken bites which were shown on various posters around the place. The pictures showed large pieces of chicken brimming out over the edge of a tub but what I got was a small number of tiny chunks which I had to peer into the tub to see. I also had a couple of chicken pieces all of the chicken was dry and not at all succulent as it had been previously. Furthermore the tables were all dirty, there was food on the floor in several places and the bins were overflowing we could not put our rubbish anywhere other than leave it on the surface above the bin as indeed previous customers had done. Finally we felt sorry for the Uber Eats delivery guy who arrived around the same time as us and managed to be his delivery around 5 minutes before we had finished and were leaving. I should add that all of this occurred just before 3pm on a Tuesday afternoon and there was only one or two other customers besides us so it was very quiet ineed.

Absolutely AWFUL This KFC has gone totally downhill, food is absolutely appalling, I've been numerous times as it's close to my work and they manage to mess up the order every single time. Staff are rude, place is filthy and the food is just shocking compared to other KFCS, portion sizes are a joke and its just all around bad.

Never seen such a scruffy looking dinner in my life, chicken bones and food rapping 's all over the floor both inside and out, plus the table tops requiring cleaning. Not once did I see a employee clean a table or attempt to pick up any litter. Paying cash at the till was difficult due to the poor English spoken by the till attendant and it became evident once the meal was ready the attendant had not fully understood what had be asked for. I do not whish to sound racist but at the entrance to the Kentucky a sign states the chicken is halal certified, my understanding of that is the poor chickens throat is cut so it bleeds to death. As a Christian I am a bit disturbed by the sign after all would you see a sign in a Muslim country saying chickens humanly butchered to appease Christians, NO? Stopped eating Kentucky about two years ago when I looked into why it no longer tasted like Kentucky and promised I would never eat their again. It was only for my two grandchildren wanting to go there I went in however the experience has left me with no doubt in my mind to never go near the place again. Plus I paid £29.00 for three meals and the amount of fries you get would only feed a young child. No longer finger liking , more like sh*t stinking.

I walked in and the tables had not been cleared and people where waiting on tables to be cleared . The bins where overflowing and food on the floor. After an argument between the front and kitchen staff we got our food which was completely wrong and took another 20 mins to redo. If I wasn’t with the grandchildren I would of just left!

Restaurant requires an urgent deep clean. Tables filthy, floor covered in packaging and left over food. Toilets even worse. Not a hand gel in sight or anything to clean the table. If the dining part is this filthy, does not bear thinking about what it's like behind the tills/kitchen area. KFC Area Manager do your job and sort this place out. Vile. Never again.