Barburrito - Liverpool

Staff were rude and unhelpful. Menu was confusing, and staff made no effort to help and had very little patience. Three girls all giggling instead of helping. Will not be returning.

I ordered takeout from this place last night, and the food was great. The burritos were large and satisfying, and the cheesy chips were delicious. The food arrived quickly, so I have no complaints. Overall, it was a good meal.

My husband and I came to this restaurant for lunch and ordered a vegetarian burrito each, which we really enjoyed. The ingredients have changed a bit over time, now including pickled onions and red cabbage, and the sour cream comes in bottles. My only complaint was that we were not offered any sour cream or informed about the extras, such as the red cabbage, until it was put on the burrito. However, this did not bother us too much as we have been here many times before and enjoy all the vegetables. The burrito was well wrapped and held together nicely. The guacamole was also great.

I had never dined at this restaurant before, as I had previously walked past it but the place we originally wanted was full. After checking the Find Me Gluten Free app, this restaurant was recommended to us. We were impressed by the variety of gluten-free choices and the staff's accommodating attitude towards gluten-free options. The food was delicious and intriguing, and we will definitely be returning. I requested gluten-free nachos and a classic bowl. The server changed her gloves, cleaned the entire counter surface, and directed other staff to do the same to ensure there was no cross-contamination. I was provided with an allergy information board, which made me feel safe with my chosen meal option.

I 'd never been here before and wouldn 't go again based on this experience. The menu made no sense and the staff made no effort to explain how it worked. I was under pressure to order, so just asked for a 'vegetarian burrito '. The girl who served me then asked which meat I wanted (on my VEGETARIAN burrito! and she spoke in such a rushed manner I could barely make out what any of the other options were. The resulting burrito was tasteless, bland and soggy. The 'fajita veg ' had no seasoning on, and the mushrooms were essentailly undrained tinned mushrooms. Masses of liquid poured out the bottom of the foil as soon as I picked it up to eat, and I ended up eating it with a knife and fork. We also ordered a portion of chips between us, but we 'd nearly finished our burritos by the time these were ready. Really disappointing considering it cost £25 for two burritos, two soft drinks and one portion of chips. We could have gone to a proper Mexican restaurant for that price and had far better food and service. On a positive note, the chips were nice (once they arrived , and my husband really enjoyed his jerk chicken burrito, but I 'm afraid I won 't be visiting again nor recommending this place to anyone else.