Firehouse Subs Chenal Pkwy

I came here with a friend and she paid for me food while I waited to order after her to place a to-go order to take home to my boyfriend and after he finally turned around to take my order, he told me I had cut in the line and the guy behind me was first, when I had been waiting behind my friend the whole time. Terrible customer service evertime I visit, I only come back for the food

Store wasn’t busy . Took 45 minutes to get 3 sandwiches made . When you ask how much longer is it going to take , staff is rude and starts complaining that you asked a question . Tried to get a refund so they didn’t have to make the sandwiches and the cashier rolled her eyes and refused . Definitely will not come back . This place is ridiculous

Came with friends and the cashier said she couldn't take any orders in the next 15-20 minutes because they were so short-staffed, so we had to leave. Owner, please staff your restaurant better!

This store moves very slow if you want to eat 5 hours later this is the place to come they don’t tell you your order ready also the food isn’t that good in the short black lady at the counter has a bad

Something has happened recently and now I regularly have to wait 30-40 minutes for my order to be ready. Such a shame, this used to be somewhere quick. Budget about 30-40 minutes of waiting if you plan to order from here.