La Piñata Bakery - Lincolnwood

I love this bakery. I stop in a couple times a week because I crave the conchas! They’re so pillowy and soft. They also make a great matcha latte, actually has a good kick of matcha flavor. Everything I’ve tried, from the empanadas to the butter cookies, has been delicious. Nothing is ever dried out, always fresh and soft! And the young lady who always helps me at the counter is very nice. :

Terrible Experience Rude and Disrespectful ManagerToday, September the 2nd 2023, I had the unfortunate experience of visiting La Piñata Bakery, 4708 Touhy Avenue, on Lincolnwood, and I must say it was the worst bakery I have ever encountered in Chicagoland. From the moment I walked in, it was clear that this place lacked any sense of customer service or basic decency.First and foremost, the manager's behavior was absolutely appalling. Not only was he rude, but he also displayed a complete lack of respect towards customers. It's as if he had forgotten that we were the ones keeping his business afloat. His condescending tone and dismissive attitude left a sour taste in my mouth, and I couldn't help but feel unwelcome.Furthermore, the quality of the baked goods was abysmal. The pastries were stale and tasted like they had been sitting out for days. I ordered a tres leches Birthday cake, it was evident that no care or attention had been put into their preparation. The lack of freshness and flavor was truly disappointing, especially considering the reputation this bakery supposedly holds, the cake was leaking all the way home.I had hoped to find a hidden gem in La Piñata, but instead, I found a nightmare. The combination of the manager's rude behavior, the subpar quality of the baked goods, and the lack of cleanliness made for an incredibly unpleasant experience. I would strongly advise anyone considering visiting this bakery to think twice and explore other options in the area.In conclusion, La Piñata on Touhy Avenue is undoubtedly the worst bakery in Chicagoland. The manager's rude and disrespectful attitude, coupled with the poor quality of their baked goods and lack of cleanliness, make this place a complete disappointment. Save yourself the trouble and find a bakery that values its customers and takes pride in its products.

I ordered a tres leches cake for an anniversary party, and it was incredible!! The cake was the hit of the party, and it transported well, too! The customer service at the bakery was also excellent. I will definitely be coming back!

SoO good! came from next door at bagel and bialy for the horchata cold brew! SO good. i also got churros and a few empanadas too. everything was delicious!

Originally stopped to get a bagel next door then saw the ridiculous line and decided to give this place a try this is my second week going back very delicious will come back again