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Bidrage med feedbackGreat place. Wish there was something similar nearer to where I live as there’s no soft play areas that are focused on under 4’s, easily accessed by public transport and accessible for parents with mobility issues. The food was very good, fresh and not your typical pub kids menu food! The staff are very friendly and supportive. Parents can go in with the little ones and see them wherever they go in the play area. It’s also got a great community feel with all sorts of classes available. It’s an asset to the town centre where there isn’t a lot else to do for little children. More than a cafe and more than a soft play.
Visited yesterday first time in about a year and I was disappointed with how it had gone down hill. It used to be busy and buzzing but it was very quiet which surprised me. When we went into the soft play I noticed how much dirtier everything looked and a bit tired. The cleaning needs looking at it used to be spotless! Also the toilets stank! I know it’s hard with nappy bins but gosh it was smelly even my toddler was holding her nose in there! The food was good still. The music choices in there were also a bit strange it’s a kids place but some of the music playing was really dreary. Hope they clean it up a bit in there as it used to be such a lovely place.
We held our daughters 2nd birthday party here and we cannot fault it. The staff could not do enough for us, and left us to enjoy the party. Nothing was too much trouble for the staff, and they went above and beyond to ensure that we all had a good time. We felt that the party was also excellent value for money, given that we had exclusive use of the venue. Parents all enjoyed it as they could relax with their children in eye sight. The food options were also good. I forgot to mention that we had two people with dietary requirements until the morning of the party, and this was dealt with seamlessly, even with a separate party favour for those children. Highly recommend thank you again! The aircon was also a welcome relief on a very hot day!
We had an alright visit but no where near as good as 1 year ago. My children are 3 and 1 now and this play space should be perfect. But it is showing significant wear and doesn't feel the cleanest either. It's all too easy for toddlers to walk in with food (although what are the parents doing to prevent this? The staff do work hard each session. Molly in particular was very friendly and welcoming. Food was also tasty. The kids enjoyed it. Hopefully the team can turn this around quickly.
Spotlessly clean dining area and great soft play and reading corners for the kiddies, everything very well thought out and a great way to spend a couple of hours with all the family, highly recommend and will be back, (the toasties are gorgeous too).