Whataburger - Lewisville

Seriously after waiting over 20 min for my food this is how I receive my large fries. What's the point in charging an upcharge if im receiving small fries anyways.

How bad can you screw up an order. This is 100% unacceptable. I'm so disappointed in whataburger. At this point I give up. More times than not they screw up. Just read the reviews

This location stole my money and provided no service. Slow service consistently. If you go through the drive through expect a 30 minute or so wait. The cars behind you will lay on their horn like that is going to help the employees move faster. If yougo inside the wait is a bit shorter but still at least 20 minutes. Just sitting waiting on the food and listening I can say themanagement is severely lacking. The managers seem to like jumping down their underlings throats even when the dining area ispacked with customers. That's awful training and it shows in the service times also.

Get the white chocolate raspberry shake! We stopped in here late in the evening early morning (0130) and they had an employee names Larry who did a great job! I'd highly recommend this location. Fast and delicious! ????

I've already sent to Whataburger through their websites my concerns and issues. They quickly responded and stated an apology for the poor service. You have to wait a little longer than expected even though you tell them your ETA. I at times come a littlelater, like 5 or so minutes in case they're busy. But still have to wait and at times go in to the restaurant to find what thestatus is. Last time I ordered from there. They didn't bring out a drink holder for the drinks/shakes. The food, I couldn'tbelieve. I received a burger I didn't order that someone had taken a bite out of it. This go around I received my food, missinga burger. Had to go in again, discovered a lady there who worked for a delivery company and had been there waiting 25mins.Whataburger, per the reply states that they spoke with the restaurant management team/staff. They said to give them another try.