Maison Blanche - Leukerbad

Friendly and professional staff, always ready to support. The family room was quite comfortable for the 4 of us. The spa is quite relaxing...

We though we had a good deal but the price we paid is actually too much for that what we had. We were in that hotel a few years ago when it was under Lindner Hotels management. At that time it was already old but at least kept in good shape. Now that has changed, the carpets all over are rotten, partly taken out and covered with rocks. The locker in the room had no bar to hang cloth in nor shelves to place things, just an empty thing. The curtains were hanging out of the reeling, looked terrible. The shower door didn 't shut. At least the towels and sheets were clean. We stayed two nights, that 's enough. Even check in was a bad experience. There was only one couple ahead of us already being served but still it took almost an hour till we got our room. The first front desk lady had no clue and the second one taking over was very unfriendly. The breakfast was good, good coffee. We enjoy going with bathrobe and bathing slippers from the room to the thermal bath and sauna. That 's the plus for this hotel.

Unfortunately, upon arrival there was an unmotivated, unfriendly receptionist who cheekily came to us with a lack of information. The gentleman who served us after her was friendly. He gave us a supposedly better room with a view, which was not the case and is in the neighboring house. The bathroom should be renovated. The room is very small and smells strange when you lie in bed (mattress). In addition, the path to the baths is quite long and not pleasant with a bathrobe, as you had to go through the restaurant to get there. The wellness area is in need of renovation and is unhygienic it smells disgusting and the water looks dirty. The pictures on the internet show it as a top place to stay, which unfortunately is definitely not the case. A pity.

The White House. It is a building which belongs to the Alpentherme hotel. It is a four-star hotel. There are three buildings and three swimming pools. At the White House, there is the breakfast room. The rooms have not been renovated for a long time, but they remain correct and spacious. The hotel has changed owners several times in ten years and the staff changes almost every year. Therefore, for renovations, you have to wait. First investment and then renovation. Overall, the hotel is still interesting.

Ok aber leider nicht so wie versprochen. Das essen war Buffet und die auswahl enttäuschend