Crumbl Cookies Layton

Cookies are delicious, the only thing that bugs me is the fact when I order on the app well in advance for pick up, I expect them to be ready when I get there not me still waiting 5+ minutes for the people who placed orders in store to get theirs first. Other than that my family loves all the different flavors they have each time we order.

Quick in/out. Someone seemed to mix salt for sugar on toffee cookies though. In edible.

Easy to order and cookies are always soft and warm upon arrival.

The staff looked so so stressed. They were working on a large order it appeared, but I was the only one in the shop at the time. The kitchen is in full view making the whole place feel chaotic. The cookies were good but overall not a great experience.

Good cookies, right? Pricier, but you know that going in. This location has consistently had terrible service. Untrained in customer service, borderline rude staff who behave as though your patronage is inconveniencing them. And assuming a tip at payment on top of premium pricing? Ridiculous.