Mcdonald's - Lawndale

I had to wait more than 15 min for two happy meals I saw that they were going to start my order they start doing other orders instead I had to tell the employee that I am still waiting on my two happy meals and they he decides to finish my order and the worst part about it my kids tell me when they open their meal where are the apple slices! So they took long and forgot to add the apple slices. So far the worst experience I had with McDonald's

Disappointed with the treatment at this McDonald's. Arrived on time for my mobile order, but was denied service due to breakfast ending. Hispanic female manager working on 4/23/24 at 10:34 am threatened to call the police over a simple refund request. Threatening to involve law enforcement over a customer service issue is disproportionate and intimidating. It creates unnecessary escalation and fear for the customer. Inconsistent policies and rude attitude made me lose my appetite. No customer should endure mistreatment for convenience. They claimed to want to cut back on the number of mobile order refunds they processed. The back-and-forth regarding the refund, with the Hispanic assistant manager initially stating he could process it, reflects inconsistency and lack of clarity in the store's policies. The apparent motive to avoid refunds to boost sales demonstrates a concerning prioritization of profit over customer experience. The entire ordeal could have been easily resolved with either making the food or processing the refund promptly, yet it escalated unnecessarily, putting undue stress on me as the customer. I felt humiliated because of another employee's staring. His staring added another layer to the distressing experience. Being scrutinized while already upset can intensify feelings of embarrassment and discomfort, compounding the negative impact of the situation. I asked him how staring contributes to resolving the issue in order to highlight the need for respectful and empathetic customer service.Overall, these elements paint a picture of poor customer service, lack of empathy, and a disregard for customer satisfaction and safety. #PoorCustomerService #UnacceptableBehavior

This is one of worst McDonald's I have been to. Drive thru takes for ever. Almost 25 mins to get food. Rude associates. Sometimes the want to replace food with something else and no Orange juice in the mornings sometimes.

Always the best value for quality food. Use the app...

No workers maybe on break,or sleeping on the job