Cityflatshotel - Lapaz

Perfect location for a day vacation. Super convenient location near everything downtown. The views of the river were great. Only downside is the thin windows when the bridge goes up and down ages for a noisy night.

My sister got married in July 15th here, and the manager Bonnie was rude. She sent the decorator away which was the cousin of the groom. Proceeded to tell us (the wedding party) that we were responsible to set up the tables. My sister was in absolute tears due to this cause this cut into picture time and she had a plan. They were telling us it was a communication error. Luckily a few other cousins stepped in and made things happen so we could finish pictures. Dinner was a hour late. The AC wasn’t turned on during the ceremony or reception. But of course they had it on for the workers setting up the tables but not for the room of 200 people. attending. Food was terrible. Beef was dry and the salad dressing was basically oil. No flavor at all. And the staff didn’t come around at all with water refills. I had to go up and ask for pitchers for the tables. My sister deserves so much better.

None of the amenities that are advertised are open. No restaurant, no bar, you can't access the couches by the river. You just get a room. The room was definitely form over function. Very cramped, very few places to sit except the bed. Shower head didn't work and there was hair that was not ours on the bathroom floor. Also, brand new, but very cheap, shoddy construction. Part of the baseboard was missing and there is chipped paint everywhere. The only bonus was the location, very close and walkable to the downtown.

City Flats, Port Huron, MI is an excellent property. It is clean and the staff are very customer service oriented. The rooms and entire location has great style, which leads to a very upscale experience. It has a clean line minimalist look. Our room overlooked the river and had all the amenities, coffee, tea, shower amenities, the bed was comfy and even the hallways are very retro, minimalist. They provide coffee and small danishes for breakfast.The check in is confusing, depending on where you park. Nothing that signage couldn’t help. Staff was very nice while we asked for directions. The entire remodel of this bank bldg. Is so well done. It is in downtown and walking distance to great food, coffee and shopping. Well done Port Huron!Rooms: All needed amenities. Nicely styled.Walkability: Within walking distance of food, shopping, entertainment, and river views.

The service was horrible. They kicked my friend and I out during the middle of a business meeting after tipping 20% gratuity and antagonized us the entire way out of the hotel. We did absolutely nothing wrong and claimed a cook said he had dated one of us and was uncomfortable..this was completely untrue as we had never been there before and we will never return. We are calling lawyers as we speak for discriminatory practices and they will not be in business much longer as we have a 7 panel legal team who will get them from their harassment, to every Health code violation in the book.Food drinks: Service was horrible and ride and the fat bald white man needs to be fired immediately.