Rally's - Lansing

The service at this restaurant is fast and friendly. The food was delicious. The man working at the window is efficient and always in a good mood. He works tirelessly and deserves a raise for his exceptional customer service. I have worked in the food industry myself, and I know how challenging it can be to deal with difficult customers. I urge the management to recognize his hard work and dedication by giving him a raise to keep him happy.

The dining experience was consistently fantastic. The wait was usually short, but well worth it because the food was always hot and delicious. Even if I have to wait 5 minutes, it's nothing when you're served with fresh, hot fries.

Mostly they have my order right and it is hot. they have a few employees who are quite rude, but it is a good place to get food

I truly do not understand how this restaurant stays in business. Almost half the time I visit, they are not able to take my order for various reasons. Whether it's because the registers are not working, they are only accepting cash, or you can only order through their app that day, it's always something. Save yourself the trouble and don't even bother coming here. You'll likely end up leaving without getting any food.

I ordered wings with ranch I’m currently working a 13 hour shift and they barely put any sauce on my wings and completely forgot my ranch they charged me a whole dollar for, severely disappointed.