Pizza Villa - Land o Lakes

We've been loyal Pizza Villa customers since it opened. I hate to give a 1 star review, but enough is just enough with the mistakes and standoffish manager. Our last 3 orders have been wrong, but this one just takes the cake.We called in a simple order earlier tonight, 10/25 for 2 large pizzas and a Greek Salad. One of the pizzas was a Gourmet Spinach Pizza. The girl who took the order on the phone insisted it was named the White Pizza. I told her a minimum of 3x that no, I don't want the White Pizza, it's the Gourmet Spinach Pizza. Her reply, Yeah, ok, I know what it's called, it's the White Pizza. (IT'S NOT).Drove the 20 miles to pickup our order only to be handed the White Pizza that I was very specific I didn't want. When I said this was wrong and should have been the Spinach Pizza, I was told We don't put Spinach on the White Pizza. People don't like it'. I reiterated the problem AGAIN, and the manager then came over. She didn't understand, nor did she care, that the entire issue was the employee who took my order messed up, not the kitchen. She said she would fix it and took the pizza away. She eventually came back with a box I quickly looked inside, saw Spinach, and left.I should have known better.Apparently we have 2 different definitions of fixing something. Only after returning home, did we realize we received the same incorrect White Pizza, but with the insides of the Spinach Pizza that we actually ordered, now randomly scattered on top. Upon seeing our Frankenstein pizza, I called back spoke to the same manager who was still completely indifferent and gave the excuse the employee was new. No attempt to make it right other than we can come back buy a Spinach Pizza.We are so beyond disappointed in our experiences the past few months. I'd rather not start going to one of the local commercial pizza chains, but given Pizza Villas prices ongoing quality issues, to keep going back just doesn't make sense.

We visit this restaurant every two weeks. The Greek salad and dressing are top-notch. The service is consistently friendly and helpful. The food is always hot, fresh, and delicious. We even get takeout sometimes. Don't miss the Greek lemon chicken with potatoes.

I tried the fettuccine Alfredo at the restaurant. I must admit that while I keep trying other places, I still believe that Olive Garden's version is hard to beat. Unfortunately, the fettuccine Alfredo here was just average. However, my partner really enjoyed their pizza.

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