Olive Garden Italian - Lancaster

The first thing you smell here is urine from the bathrooms. It mixes in with the smell of parmesan. The steak meal my husband ordered was pathetic. The regular spaghetti I ordered was all sauce no noodles. The kids ordered other meals they enjoyed. Not enough breadsticks and the server gave me the check while we were still eating. It wasn't 15 min from when we got our food.

My husband and I recently stopped into the Olive Garden on a Saturday evening. Sat at the bar and Diante was our server. What a lovely young man! He was friendly, attentive and professional! Next time we visit, we'll ask for him!

This is a very large Olive Garden. It is very clean and the service was wonderful. Our meals were yummy and satisfying. Very nice for a chain restaurant.

The food was amazing as always. What made our visit exceptional was our server Mike S. He interacted with my kids and made us feel right at home. Super attentive and great customer service skills. Honestly the best server I’ve ever had!

Disappointing.Let me preface this by saying, i understand staffing issues with the current job environment.That being said, we did a call ahead and asked about reservations. We had 9 people and were told they could do it for a party of 8 or more. We set our time for 5.We got there about 5-10 mins early and checked in. After waiting and asking what was going on, we were finally seated at 5:35.When we got to the seat, the table only had 8. I asked the lady who sat us for another chair. After 5 minutes of waiting and seeing her walk by multiple times, I went and got my own chair.We ordered right away because we had 4 kids who were hungry. 40 minutes later and no food still, we told the manager and almost immediately our food came out.I don't mind waiting, but it's making the kids wait. They can only wait so long, so after waiting to be seated and then waiting for food, that's not ok.Overall, not happy with the service received and probably will not be coming back. Manager on staff didn't seem to be overly apologetic either.