Okan - Lambeth

I enjoyed a delicious Japanese meal for lunch in Brixton Village. My colleague and I were impressed by the food, service, and affordable prices. If I lived in Brixton, this restaurant would definitely be a favorite spot of mine.

I don’t know how this has such high reviews, the service is genuinely awful. You’re just ignored for your entire time there and none of the staff have the awareness to check on customers after showing them to a set. Even waving and shouting didn’t get their attention. Yes the food is nice, but that doesn’t excuse the shocking service. Staff need to do better and keep your heads on a swivel during business hours- BE AWARE OF YOUR CUSTOMERS

A cute and humble looking Spot, I was greeted by a lovely lady (dont know her name) with a warm smile. I was looking for a place to sort out my music on my laptop while I enjoy my meal. However when the food came I was shocked. the food smelt great but the portion size was very small. I bought the special don mix (rice with pork , squid, kimchi), flavours were amazing but the bowl was more vegetable than squid and pork. The pork pieces was little slithers (I mean less than wafer thin) of meat. There was barley any in my bowl, the bowl was literally a kids size meal. Im spending £13 on this ?? I thought to myself. I might as well of gone to KFC to fill my stomach. I was not happy while I was eating my meal to be honest. The last NO NO, was the service charge. Baring in mind that normally its optional to pay the service charge, but at Okan its not. Its part of the meal. When I asked if they could remove the service charge they looked confused. Not wanting to cause an issue over £3, i paid it. so my meal wasn 't £13, its now £16 (not including the drink) which does make a difference especially in these times were in now. I felt it to be dishonest. If I felt like I wanted to pay a tip or anything on top then i would 've. but this is bad behaviour. overall I would give them a 2/5 but I cant deny the good flavours and the initial warm greeting which i felt was a real positive. Normally I would take pictures of my meal but I just wanted to get out of there.

Such a nice spot for dinner. Nice atmosphere within the market. Food was delicious, I had a okonomiyaki which I really enjoyed. Staff were friendly as well.

Excellent quality authentic food served with a smile by some truly lovely staff. Some passers by even asked us what we ordered as it looked as good as it tasted so I showed them on the menu. Wish I was in London more to go regularly.