Hollywood Grill - Lambeth

The first impressions are bad, it is beautifully designed like an American dinner, but they only have a TV game and hear the pg tips advert kinda kills the mood. the service is slow and a single point that thought I had to go and order at the counter. but they have a good menu and I look forward to seeing if they can take it off. there is royal shake is amazing and one of the most beautiful I had, I can even forgive the pull-out cup. So I really like Burger and that was disappointing I ordered the whole star there headline action and well it tasted like a burger king who is good, but at £9.99 for a burger I can just go bk and get it much faster and cheaper. the lower bungalow is far too high...read more

I am thrilled that this American diner has opened in southwest London, as we had been missing it for so long. The burgers here are top-notch and I have tried several, with my favorite being the "Aftero Once Macho" and the "All Star Burger." They are thick, juicy, and delicious. To top it off, they also offer a fantastic dessert menu with thick American shakes in a variety of flavors to choose from.

I don't know how you could say this place is so bad. it is cheaper than most burger joints, and also tastier!. they are a great variety and the desert menu is separated from the main menu, making it much easier to read. the personal is friendly, helpful and attentive, and the burger and hot dogs are fabulous! would recommend one of the special burgers, especially the star of the show. the only problem is that the bacon overwhelms the burger, and all burgers have too much cheese. the nacho burger is crispy, the chili is homemade and tasty over hot dogs and afteros, although not getting a doubleburger, since no one in our group could finish a single! the chips are delicious and steak cut, and milkshakes...read more

This restaurant needs to bring in a manager with experience in running this type of establishment. Despite the stylish appearance, the restaurant falls short in many areas and fails to even cover the basics. It's disappointing because the restaurant had so much potential. Unless there are significant and immediate changes, it's likely headed for failure.

What's going on at this restaurant? Despite its promises, it falls short and prioritizes style over substance. The Hollywood Grill offers an American diner experience, but with too many faults to make it worth a visit. For starters, they have two separate menus, one for burgers and meals and the other for desserts and milkshakes, both several pages long. This not only wastes paper but also makes for a confusing and drawn-out customer experience. Why not just have everything on one menu or even a single page? Additionally, there is only one till which...Read more.