Grand Cafe-grand Geneva Resort

The prime rib was delicious and the service was excellent. The buffet isn't available yet until summer, but we still enjoyed our visit as we have been here many times before.

The entire experience started off on the wrong foot as the host coughed multiple times in my face while trying to figure out where to seat us in an empty restaurant. The comedy of errors continued as it took almost 20 minutes for our drinks to be made and delivered to our table. Our dinner order was placed which included an appetizer, and a burger and a soup and salad. All of the food arrived at the same time with the salad being warm, wilted, and brown on the edges and the burger being well done instead of medium rare. At one point the waitress attempted to refill our waters with water that had been sitting in cups on the counter of the beverage station which she poured into a pitcher. Luckily another employee saw the flaw in that decision and obtained an actual pitch of water before refilling our glasses. The waitress failed to inquire as to why none of the food was eaten during our meal and chose to ignore a clearly undesirable experience. Overall the quality of food and dining experience was sub par for a well renowned resort.

We came to kick off a little birthday weekend. I was nervous about being there basically right off the lobby but ambiance and views were awesome. We got a table right by the window. It was nice to be among the guests the way it’s set you can listen to live music happening in the lobby cafe /bar area but be in a totally separate area. Rice chicken cream soup was delicious. Waitress was awesome. Good drinks.

The food and service at this restaurant were average and not worth the price.

I had the prime rib with mashed potatoes and glazed carrots, and it was absolutely delicious. A child at our table had the corn dogs and enjoyed them as well. The prices were a bit on the higher side, but the servers were very friendly. However, they seemed a bit neglectful towards the end of the meal. The restaurant is located in the lobby of the hotel, with large windows overlooking the pool and golf course, which created a lovely atmosphere. There was a lot of background noise and chatter, but it added to the lively ambiance. Overall, I would definitely come back to this restaurant again.