Mcdonald's - Lake Charles

Was in the drive thru and no one else. sa about 30 to 45 seconds and another car draws the 2nd and they immediately take their order. this place is ridiculous. bad service always and wrong orders. I didn't even order. I left.

Don’t bother ordering curbside here, you’ll just have to wait 20 minutes and go inside anyway to ask where your food is. The lady said “we never got that order” then went back and got it and the burger was cold and wrong, had to get it remade. She did throw in two apple pies for the wait, but I don’t eat those so…

Ordered a double cheeseburger plain and fries. Absolutely old as hell, bun was so crunchy sounded like you were eating crispy chicken, plus they got the order wrong and gave a single patty burger. Fries ice cold. Time to start looking at management not getting on employees to do their job right which means management is doing their job.

We enjoy taking our grandchildren to this location. The inside playground is air-conditionined and clean. A very convenient location across from the university. Friendly staff and fast service.

I’d leave zero stars if possible. Two cars ahead of me, took 30 minutes to get my food, fries were cold, paid $25 just for the woman at the window to put in that I gave her $23 and gave me incorrect change and wouldn’t respond to me when I asked about it, no apology, sprite wasn’t closed and got everywhere, terrible experience, the woman’s name on the ticket was Sidel.