Calla - Lake Charles

Everything was wonderful: the steak, the porkchop, the brussel sprouts, and the brownie dessert! The service and atmosphere was extraordinary, too! We'll definitely be back! Food: 5 Service: 5 Atmosphere: 5

Service: Dine in Meal type: Dinner Price per person: $30–50 Food: 5 Service: 4 Atmosphere: 5

Service: Dine in Meal type: Dinner Price per person: $20–30 Food: 5 Service: 5 Atmosphere: 5

Very nice, clean restaurant, food came quickly. Awesome bartenders, too. Food: 5 Service: 5 Atmosphere: 5

First, let me start by: I really wanted to like this place Unfortunately, as you can see in the picture: that didn’t work out. Our outing started out nice for my birthday brunch, but half way through my “chefs choice” omelette I was in for a rude awakening. I was pretty grossed out at what I found in my omelette dark hair) and even more so at the conflict resolution between my server Mary) and the Chef’s resolve. Firstly, we brought this up very calmly and kindly to our server and asked her if she could please take the plate away and she was apologetic and SUPER soft spoken). I asked her as a alternative to the situation if she could bring just a new side of pulled pork and avocado sauce the filling of the “chefs choice” omelette). I was extremely shocked and even more grossed out) when she came back and said “chef inspected for more hairs and said it was clear and replated it for you”. I was really confused as to why they would replate the same omelette I was grossed out by and found the hair in and try to pass it off as okay. I was simply asking for a “new side of the pulled pork” I don’t know where that got lost in translation When I asked our server Mary) for the check, my girlfriend noticed she charged us for a pulled pork sandwich $16) when we ordered a $22 chef choice omelette. We brought it up to her and she mentioned she wrote a sandwich when she first took the order. Very confusing and seems avoidant on behalf the management here. I figured a manager or even the chef would have tried to come out and resolve or at least be apologetic about the unwanted hair in my food. Sucks that this was my birthday brunch experience. Unfortunately, we won’t be coming back next time.