Smashburger - Lafayette

The Colorado Burger was super delicious! The frits were also hot and delicious. The server informed me that there would be a slight waiting time before time. I liked that. And my order was delivered to my table. Also cool. Some of the tables were too close together. And the parking lot is somewhat limited. A good and tasty experience.

All 3 times I have ordered from here they always mess it up!!!!!!!!!!!!! ?????? They support child hunger and are false advertising. This is not smash burger. This is RAT BURGER ??????? I am typing this review as I am eating toast with butter because I have no food. As you can see pictured below, I am experiencing child hunger because of this ratstraunt. ??????????????

Smashburger has not delivering me a great experience in Colorado, but this location is the worst one you can go. Went there a few times, not a super clean spot by far, and it always has delays. However, last Saturday their employees went above and beyond and I 'm being ironic. I was leaving on a trip with my wife and son and, because he was asleep, we ordered online (takeout) through the app. Once I entered the restaurant, one employee just yelled 15 minutes in a rude manner. I replied but I ordered online , and his face was kind of whatever . There were other customers in line and he wasn 't being friendly with anyone. My order came around 12 min after I arrived (around 18 min since I put the order), however my milkshake cup was only 2/3 full and my burger wasn 't warm. I took a pic of my shake just after receiving it you can see the cup was sealed. I was really upset, but I could not stay and complain. Also, I 'm pretty sure the employee didn 't care about getting my order right, so he wouldn 't care about fixing it. I really hope I receive a feedback from Smashburger if not, I 'll stop going to their restaurants, not just this one. UPDATE (Oct 11th 2021): as you can see below, someone from the company wrote an answer asking me to send an email to them, telling my case. I sent two emails. First I had no answer. Second they said I should wait for an answer (that never came). I 'm no longer a customer.

With love from Canada ...Colorado double was for ...our group was huge(36 person) and the staff was very patient and polite... I wish the SMASH team the best and thank all for the wonderful service

Delicious burgers waited for 25 minutes for our shakes that were completely melted and terribly tasting. We threw them away.