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Bidrage med feedbackI have never written a restaurant review before as I’m not one to ever complain about the quality of a meal. With that being said, even though the restaurant has a nice atmosphere, when the steak chimichanga came out, it had a horrible smell and taste, as if it were cooked in old oil. When asked to replace it because of the taste and smell with a different item, the waitress questioned further about the taste and was wrong with it. After another in our party added that it tasted terrible, it was then that she agreed to replace the dish with something else, but from that point on, the waitress was not friendly. The manager never came over to our table to speak with us and instead, stood by the bar talking with the staff and occasionally looking over at our table. I definitely would not return in the future.
Surprisingly good and an oasis on a hot day. I was sincerely impressed by the quality of the food but the presentation as well. It is a shame that no one does anything different than the bland meat in Mexican food. The salsa Betty's vertie was at least something to add a little flavor to my boiled chicken.
So disappointed, this was our go to for fresh Mexican downtown. Just wasted 90 minutes on food that never came. Mistakes happen, but the lack of care and ambivalence have left me so frustrated. The waitress gave no excuses, just came over and said, There 's no food. Here 's your ticket! And the manager never bothered to come by. Two hours of my life I won 't get back...
Cocktails could be a bit (a lot actually stronger :
I walked in this establishment as the amazing smell lured me in, sadly the service is very poor. I've sat here at the end of the bar Unacknowledged by anyone after 20 mins. I came in and stood at the greeters stand and was told to go to the bar for a to-go order, I did just that. As I was walking to the bar a couple walked in and they were seated, approximately 5 to 7 mins later a lady walked in alone and was seated at the bar next to me, on my left. So far the couple have received their drinks, chips and salsa and now their food. The Lady to my left at the bar has received chips and salsa and her drink. After very patiently sitting here for well over 35 mins I have been asked if someone was helping me. I replied no, I have not been helped. Now the Lady at the bar has been served her food. I still ha e nothing and the couple that came in after me are finishing up there meal as I sit here still no food and no service. If you want a place to eat that is loud, not well ventilated, and very poor service, this is the place for you, however 2 blocks away is an amazing Mexican restaurant with amazing food and superior service directly across from Parc San Sous, AGAVE, that I would highly recommend.. After 45 mins I was finally acknowledged. Wow and so disappointing! And as you can see they weren't that busy.