Montana's BBQ & Bar - Kitchener

The server was fantastic! I am sorry I do not remember her name. Food was hot and delivered in a nice time frame. They gave a flower at the end to my wife which was lovely! Lovely meal and nice drinks also.

Staff was friendly and helpful. Food was good service good.

Our experience was disappointing at best. Food took a very long time to come out, and when it finally arrived, a couple of the meals were cold...we brought this up to the server and then the GM...the GM argued with my mother about the ribs which were tough...he said that 's the new recipe, pull off the bone, not fall off ...my sisters meal was basically stone cold...she recieved 50%off her meal, but i feel it should have been totally comped...the GM proceeded to hide in the kitchen until we left...won 't be back anytime soon

Great atmosphere, casual vibe. Food is good and service is attentive and friendly.

The only issue I had was what I made my reservations online it asked if it was a special occasion and I said yes. Nothing was mentioned to me by the server or any kind of inquiry. Maybe lack of communication between host and server. Asking the customer if they're celebrating anything should be part of the steps of service...