Taco Bell - Kinston

Customer service was horrible. Ordered on kiosk nobody was in front to even greet or see us. After placing order was told that they were out of egg and wasn’t cooking anymore because it takes 30 min (10:15am). Girl had the sorriest attitude for no reason. Giving away food to friends in drive thru. Drink machine wasn’t working. Fries cooked in old grease just disgusted

One of the best Taco Bell’s I’ve been to. The service was great and the people working there are super friendly.

Now, I'm putting a pickup order on the mobile app. So I made an order, and at the end of the order, they ask how late they want to pick it up. as it began to make my meal at 18 o'clock and was done at 18:15 o'clock. So I have a text at 6:15 and said my meal is ready to pick up at the switch. now you remember my pick-up time is at 7 o'clock. When I arrived there, my food was cold and I'm asking it to come by. even when they were finished, I had to ask for my drinks. that was the worst experience ever. that will be my last time. my question is, why do they ask, what time to pick up? but you're making my lunch early.

My command was wrong. I should have supreme tacos and not get them. it just ruined my order.

Every time I come to this restaurant, my order is messed up. articles are missing or completely wrong, and it is sad that most employees are so sweet today I tried to tell them what we were missing and the manager talked about me to tell me what I was missing. as if u already knew what was missing, why it was missing at all. I officially gave up at this place.