Sarah's Kitchen - Killeen

Great Food....Pinakbet, Adobo, Pancit Lumpia... we'll be back

Poor Customer Services!!!No customer appreciation. !Rude, impolite services, misleading advertisement.Remember if there's no customer, there's no business.I've been going to this restaurant since 2021. From their recent place to their current place.Hear me.A couple of days, we moved back to TX, and this is back 2021. The first time I went here, my bills were $100+ plus tax already.. I ordered a lot from the menu since I miss filipino foods, and then not even a week after my family 1st visits we came back again and had a dine in and take out some more filipino dish. I ordered almost everything in their menu. Every visits we will purchased more than 3 orders or more plus desserts. Their food prices are not cheap.They introduce the card that when you order and buy, you'll get a stamp, and when you reach 6 or 8 stamps, then you'll get a free 1 dish on their combo.I started to patronize this Restaurant as I support small businesses and countrymen abroad. Despite that there are several fil. Restaurants in the area that I support as well. I PATRONIZE them too and they served you with smile and are always nice and kind unlike in Sarah Restaurant's, just too bad that Ser Caloys have to move different states their sisig and pork sinigang was so darn good.Anyhow, I breastfeed my kid and I always feel thirsty and hungry hard to lose weight right away. I think it's rude when Sarah asked me if I am pregnant but I choose to ignored the rude statements and personal question and seize the day instead.My friends from other States visits us to TX last year, and I brought them to Sarah Restaurant's. Not only that our Family is a regular paying customer, but I brought them more business.My husband brought me Filipino foods from Austin. Like I said I like to support my countrymen business here in abroad. The foods he bought has a handwritten of fil. Dish he ordered for to go on top of the Styrofoam. He thought it was neat.One day I craved for filipino foods and decided to get some at Sarah for foods to go and since I got a couple stamps to claim for the said free dish. My husband pick me up fil. Foods and told me that the owners are purely rude to him. When he just only asked and request if they can write down what dish on a foods he ordered and they told him that customer don't request that and that Sarah husband asked my husband if he is looking for some trouble. Also they told him that to get the free dish he needs 10 stamps now and give him an attitude and put him to a awkward uneasy situations. I was at the car with my newborns and toddler so I didn't knew he have to go through and deal with that.This is actually not the 1st time they been rude to him.Last time he went to pick up some foods to go he was in his apfu uniform and asked for the disc. They got this advertisement in their front desk table but told him that they only give discounts to the one that has asu. Kinda misleading advertisement but my husband thought worth to try to asked and did not insist no more.They act weird towards certain customer., I guess.The waiting is like road to forever when we went there it's empty and no customer but we wait for almost an hour.If you got a good paying customer that patronize your business for years you shouldn't treat them rude and bad.We drove half an hour to visit and buy and got nothing but rude services. That’s very bad business and very inconsiderate to not only your customers but to your fellow countrymen. Hope if we come back we will get a accommodating and a good pleasant smile and kind, fast services, if there's still a next time. Hindi Yung nakakunot ang noo na galit. Why getting into a hospitality carrer industry if you weren't not in the mood to serve 1 customer. Gesh!Pictures attached1st pic is their recent place. The 2nd pics are filipino foods to go from Filipino Restaurant's from Austin, and 3rd pics are taken inside their current place, empty and no customer.

The BBQ Pork meal tasted great and I loved the dipping sauce. The staff were very nice and

Staff is wonderful. Caught them as they were closing and kind enough to serve me.Palabok was flavorful, but there was not enough sauce for the amount of noodles. It was filling. I plan to return and try the other dishes.The atmosphere is under construction. I am looking forward to seeing how the place will look once they complete rennovations.

So happy there is a Filipino restaurant here! Everything is so delicious reminds me of my mom cooking