Reserver
Tilbagemelding
Bidrage med feedbackChantelle our server tonight is amazing and very friendly, she made us feel so welcomed and looked after very well. Service: Dine in Meal type: Dinner Price per person: £40–50 Food: 4 Service: 5 Atmosphere: 4 Recommended dishes: Crime Brulée, Fish Cake Parking space: Not sure Parking options: Paid parking lot
Had an awful meal Friday 17th November 2023. A tasteless steak served with a few bits of Romaine Lettuce and chips, and a Coq Au Vin which was a dry chicken breast on top of mash potato and what looked like a pre made sauce. The food came out to us in a couple of minutes, I said to the waitress it was quick and she said the steak only takes a minute to cook....so how fresh was the Coq Au Vin sauce. When the waitress eventually came back to our table I asked if it was lettuce with my steak and she laughed and say yes they didn't have the ingredient it was supposed to be served with so the chef used lettuce!!!! Why didn't she tell us that when it was ordered. At £17.95 for a main you'd expect good quality, tasty food.....it was NOT!!! , dry tasteless food cooked in less than 2 minutes...we won't be going back
Really looked forward to an afternoon tea with friends sadly our experience left us disheartened. Upon arrival a friendly server took our orders and explained that unlimited hot beverages were included in the afternoon tea. We were baffled to be told there were no teaspoons available as they were all in the wash this was a Saturday afternoon and we were one of three tables which we found amusing as we were given table and dessert spoons to choose from. When our food arrived I was surprised to find my vegetarian options were served on the same plate as the meat, I 'm not one to cause a fuss but others might. We had to constantly ask for more cutlery, napkins, a 2nd refill (which took a long time to receive after being left on the bar and were cold when we received them and plates- the staff weren 't attentive. One couple walked and stood waiting to be seated a few mins before someone noticed, it was so awkward as at this point there were only 2 tables in use. We asked for our bill and they charged us for the refills and a service charge, they removed the refills without question (do they deliberately try and overcharge! I might try another branch but not Kidderminster.
Chantelle made our dining experience here better, food is good and will come back if we are around this area Meal type: Dinner Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Steak Frites, Crime Brulée
Great Price per person: £100+ Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Beef Bourguignon, Steak Frites