A&w - Kennewick

It was good. Had to wait a few extra minutes so they could cook the corn dog bites, but getting the fresh food is always worth the couple extra minutes! But this is the second time through the drive thru, where we might have a few napkins and absolutely no spices or something! So remember... always wonder before you pull out!!!

My husband went through the ride last night and ordered a Papa Burger, a double Bacon cheeseburger, onion rings, drinks and many fry sauce. They got the onion rings drinks right, but only the cheese bacon on our burgers, gave us no fry sauce and offered us no receipt. Maybe wonder why I gave them three stars. As soon as we discovered their mistakes, we cried out the problem, asked for new burgers and onion rings (as the original rings were cold until the time the new burgers were obtained), and they agreed. The second order was correct.

Seems like every time I meet the drive thru my order requires that I have to wait for the page after payment. Not really fast food. But the food is just OK except the root beer swims because A

The people working seemed kind of out of it. They made sure to get the correct change to me when they ran out of 5s, though, so I could tell they were working hard and doing their best. The food was not great. The burger was extremely salty and slightly undercooked and the bun was soggy. The cheese wasn't melted all the way and it was like plastic. The fries were kind of burnt and they tasted stale. I ate three and then didn't eat the rest. The mini polar swirl and Zero sugar root beer were actually really good. That was some of the best diet root beer I'd ever had. The dessert was great, but dinner...not so much. I'm not sure what happened to make it taste like that...stale oil, maybe? Maybe the fries were cooked too long and maybe the burger wasn't cooked long enough? I don't think it was for lack of effort. I could see they were all working hard. There just might need to be more training about cooking times. Visit was earlier today: 8/24.

Drive thru person was extremely short, pushy, and screwed up order. Won't be back.