Caribou Coffee - Kearney

I have no words for the service I received today. Normally I receive great service with the flamboyant man who tends to work, but today I had a different experience. First off, the drive-thru speaker was beyond quiet, so quiet I could hardly hear the low-toned man speaking to me through it. I had to constantly ask what he was saying, and talk over him making my order because I wasn't aware he was even talking. He started to sound annoyed at me for this, it's not my fault the speaker/headset was turned down to the minimum setting for some reason. I ordered 2 blended drinks, and 1 hot drink. I ordered a small blended, an extra large blended, and a hot drink large. I got a Large of everything. To make matters worse, the man asked me if I'd like a drink carrier, and I said I would, and he proceeded to hand me drinks through the window so fast I could hardly keep up. I ended up driving away with one cup in my back seat, which spilled all over the place. If I ask for a drink carrier, give me one. If you offer it, DEFINITELY remember to give me one. I don't understand how hard it is for people to do a simple job, it's not even like it was busy, I was the only car there.

Service is ridiculous! I ordered coffee and waited 20 minutes before the barista explained to me that my order was “lost”. Nobody bothered to say anything to me until then. The barista was rude as if I was the one who lost the order or something! After I waited ANOTHER 20 minutes the coffee was cold and disgusting. Lol never again

We had luck and have a happy hour for our coffee. it was that you get one, so we had luck.

Zac is the friendliest barista around! Coffee is always hot (or cold) depending on how you order it! Love the half price drinks during happy hour (3-6 PM M-F). The campfire mocha with dark chocolate or anything pumpkin spice are superb. Inside seating is cozy drive through is quick.

I got the blackberry lemonade sparking. It needed mixed around but it was still good the blended one is good too.