Cafe Brenner - Karlsruhe

I grew up around the corner and went to school; that was our second living room! even after soon 30 years still incredibly great cakes and patisserie; the tree cake is legendary!

For a long time, my friend wanted to put it in this "sweet caffe that has remained so visually in the time." also from the inside you have made the feeling a time travel. what could you get out of this scene? some old people in their Sunday dresses sat on this day in caffe, making the flair so authentic. the cake selection was large, tort and cake piece delicious. the coffee was also top. we were really happy. what I can't understand at all: the service runs through the bank totally demotivated and fasces dissatisfied acting through the space. I'm sure: some ads that also picks up young people and enthuses for the time travel, a service that goes friendly to people and the already good cake - the burner would be a big address in carlsruhe! so you seem to rely on the quality you offer, but not in the service. he makes plakatiw service according to prescribed. therefore a point to be rejected.

Together with my wife and my 17 months old daughter, I had here a service experience of the negative art. we ordered a milk for our daughter. when this hot was served, my wife asked kindly at the theke if you could give a shot of cold milk. Answer: "You can also wait until the milk has cooled." a few moments later I looked at the Christmas tree with my daughter. the operation was stripped of a glass bell that went to break. when my wife later went with my daughter to the Christmas tree, the comment from behind the theke immediately came: "but this time cheer up mer nix." we felt unjust and unfriendly and shared this (naturally friendly) at the end of our visit to the chef behind the theke as feedback. his answer: "my caffe is not a children's playground." The following commentaries called us unfriendly and my daughter (17 months) undrawn. we decided not to visit this caffe once again and recommend to all families, but also to all the fundamental professional customer service expect to avoid this coffee house.

Cafe Brenner is one of the view cafes in Karlsruhe which offer a big variety of torts and sweets. It has the typical german torts and cakes, the service is good but the ambiente is too old fashionable. It is most suitable for elder people.

3 x tasty cake: lemon cake, truffle bomb and the 3rd have forgotten. beautiful old-fashioned atmosphere, a traditional, family-run and handcrafted superb coffee with the charm of the "Oma-Cafés" which unfortunately only rarely exists and sensational patissery selection. next time.