Wendy's - Kansas City

Food always made fresh when in come here! Staff is super nice

First off we ordered two combo meals and a 4 for 4 plain. We pull to the window pay and get the food they are missing a whole meal. So had to reorder and pay for the missing meal no problem. Get to the house and the sandwich is not plain. The combo orderthat they did receive was the incorrect meal. No receipts was given for proof of purchase. I called store to resolve issues rude service immediately to the point of hanging up with an unresolved issue. 40 bucks wasted highly frustrating! Get your teamtogether worse service I ever received!

Doesn't deserve a rating. A friend and i walked in obviously interrupting the party. Everyone ran from us. Someone in the back came and took our order. I only got a drink which tasted like grease. The counter tops were dirty and smeared, nothing wasstocked. My friend couldn't finish her food because it was so disgusting. Good thing I had hand sanitizer in my purse! This iswhere you're going to get COVID or worse!!!

Bad service overall. Very slow even when there are no cars in line. Made me wait 15 min at the speaker without saying anything just so i can tell them about my pickup order.

I get the wrong order and when they call the phone back, ring and ring. last week I ordered a big chili and there was so much liquid at the top it was incredible. I mentioned it to the bank and she said it was done. it was terrible.