Applebee's - Kansas City

So glad we came here it was our wedding day we went to Applebee's on 350 and raytown . No one ever greeted us or said hello or anything so we left and was on our way to go to corral then we were on the highway and saw y'all Applebee's said we would give it a try way better service greeted us right when we came in set us down, so even though we travel down the street a little ways we were gladly appreciative for the good service and good food on our wedding day. ????

Worst experience! Don?t go you?ll regret the time and money spent. Couldn?t tell you what was worse the service or food. I have service experience so I?m usually pretty understanding but this wasn?t because they were busy because my server only had 3 tables seated including us. When the host seated us our waitress loudly complained about being seated. We waited for her to come to the table when she finally did it was to say she?d be with us after helping others. We waited longer. By then we had our order ready then she left again bc she wasn?t ready to take our orders. She starts taking our order and gets impatient with my 4 year old who is telling her her order. My daughter was not playing around so I didn?t understand her impatience. We order. We wait and finally get drinks. Then we wait and wait. Again it is a Saturday and not busy at all. Waiting still. Waitress ignores the fact we?re there not stopping by to let us know they are busy or it?ll be up soon no excuse at all just ignores us. Now we had ordered 3 appetizers none of which were time consuming to make. Still no appetizers so after waiting long enough I finally had to put my hand up to get her attention since she was ignoring us and I asked if she could see how the appetizers were coming along she then brought them out blaming the other servers for not bringing our food out for her. Again she had not been busy and had been walking around talking to other said waitresses. They had been sitting out and was cold. Then she must have seen our food up when she grabbed the appetizers because right after that she dropped off my steak and other food and walked away. My food was barely warm but then we had to wait for her to show back up so we could ask for silverware. Finally asked her and she said yeah then walks around not getting silverware. So while we waited a while we ate the barely warm appetizers. She finally showed up with forks and napkins. I had to call after her to ask for a knife? for my steak she

I went on Halloween with my bff it wasn't our best experience at all! We stood at the door for 15, 18 mins waiting to be greeted. Finally I asked the Bartender which turned out to be the greeter as well for the night; for seating. She didn't even see us she was so busy! She finally made her way to our table after another 20 min wait which told me she also was the waitress for the night. Then we waited another 20-30 mins before we finally received our appetizer drinks. The place was empty, but the bar was full. Only 3 workers in the whole place! We didn't get dinner, we didn't get utensils or napkins we weren't asked for separate tickets; not to mention we were supposed to get a $10 discount for the inconvenience. We ended up still paying regular amount because the bartender couldn't fix the ticket. Only Highlight was our drinks were good! They should've just been closed

Terrible I will be contacting corporate and the health dept in the morning. Waited a long time brought fries separate from the burger. Did not give silverware and when I asked a random waitress for one she brought me this fork with no knife. I asked the first waitress for silverware and she brought a fork then a random knife. Why aren’t these given with the menu wrapped. WE LEFT AND I DID NOT GET TO ENJOY OUR DINNER AFTER WAITING FOR AN HOUR. They weren’t even busy. SERIOUSLY. Chicken was pink after cutting once home. Don’t eat here unless you like being sick Edit: Spoke with the manager and she is very nice. She apologized and amended this with a credit and is working on the issues. .

Will never eat here again. I understand understaffed or busy. But this was ridiculous and they were not busy. I could have been fine waiting an hour and a half for my food if someone would have come by with refills or a how are you doing, sorry we are behind… but nothing, we saw our waitress when we ordered and an hour and a half later when she brought the food. I got chicken when I ordered steak, sent it back to have the waitress bring the chicken back to the table and tell me to “munch on this while I get your steak started”. Then brought me my steak wrong as well. And then to top it off she brought me the check with both the chicken and the steak on it. They did take it off when I told them I wasn’t paying for chicken I did not order nor eat. But honestly, just terrible service in a dirty restaurant. Was very disappointed because I love Applebees, just not this one.