KFC-Hawaii - Kailua

Really the biggest draw for KFC has always been the mashed potatoes. There's no other fast food place that offers mashed potatoes of the same smooth consistency with some pretty tasty gravy to boot. Their chicken is, ironically, mediocre at best. For me, the chicken is the side and not the main course whenever I eat at KFC. In regards to the restaurant itself, it is in need of maintenance for sure. There was trash scattered all over the restaurant on arrival and one ofthe supports for the stained glass dividers is bent and disconnected from the glass piece itself. Under normal circumstances, I try to do a review of a dine-in experience at fast food restaurants, but the option to eat in was neverpresented and I was handed a take-out bag. Perhaps for the best considering the corn strewn across the floor. The state of disrepair the restaurant was in combined with their limited payment options (they do not take Amex and sometimesthey take Discover while other times they don't), doesn't put this place very high up on my list of places to consider eating at and the high price point for what you end up actually getting cements the 2-star rating from me.

They say a picture is worth a thousand words. Just look at what they sold me and called it gravy!! It didn?t even pour onto my potatoes?it just went ?plop?. I just wasted the money for mashed potatoes (too dry without gravy) and of course the gravy and who needed the drink when there was no food to eat with it??

This is a good place for chicken or meals the food is always fresh and high quality. I have never had a bad meal from here and the customer service is 5 star. These folks at this KFC location need to teach the other fast food places about customer service. Even when they slammed they are on top of it. They are always cheery and joking around. The food is hot and fresh. The place is always clean and the employees are always at there best or great at faking it. I eat out a lotand do food delivery so I interact with a ton of places and this is one of my favorite places to order from or pickup food from. Keep up the great work.

It's a delight to be able to go in and pick up perfectly done chicken and their wonderful chicken pot pie.

????No Mac &Cz it was 5:30pm isn?t that dinner time!!!! No cookies how hard is that to make!!!! Geee whizzz!!