Harrahs Joliet Casino

Another horrible Caesars casino. Horrible comps and promotions. Since this casino and the Grand Victoria switched over to Caesars Reward program they have gone to ****. Now empty casino. Looks like they are remodeling and adding new games, but that's about it. The slot machines have a very low payout. Walking around watching and listening only hearing guest complain about not winning. Not hearing the machines making noises they do when people are winning.No beverage service was seen during my 90-minute visit.Parking ramp very sketchy with a lot of younger people hanging around the elevator banks and the various levels of the ramp.Tried to take a couple of pictures but was quickly told by security cameras not allowed.

Out of all of the casinos I've been to this has to be the worst I played close to 300 and not one free game was triggered. Please believe the reviews....they are true!

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Absolute WORST rewards program on this. Or any other. Planet. Ever since Caesar's took over it's embarrassing !

Our committee loves Harrah's and the amazing hospitality you always provide. Thank you for sharing your amazing Chefs for our Brat competition. Your donation of brats, time and support helped make our event Brats, Bourbon Brews 2022 a huge success. We couldn't have done it with out you. We appreciate you and all the wonderful contributions you provide our community.