Betty's Bistro - Joliet

Service: Dine in Price per person: $50–100 Service: 5 Atmosphere: 5

No food, only snacks. Won the weekly drawing after only going a few times! Price per person: $100+ Food: 3 Service: 5 Atmosphere: 4

The new girl they have now is great just what they needed at this location!!

Anyway I ordered iced latte and the French toast! And the French toast was really good!! Nothing extra or special about it, it was plain and simple but it was so good! They cooked it the way I wanted, and the prices are not bad definitely would be back for the rest of the menu.

I was a good customer for Betty’s for several months. However, I must share my experience at the cafe recently. I used the ATM and the there was a malfunction and the money wasn’t dispensed. However, the money was deducted from my checking account. I spoke to the rep at the store and he said all he could do was call a supervisor and leave a message. The supervisor, Brandon, called him back and I was able to speak with him. Brandon said I need to take it up with my bank and quite frankly, he was rude and didn’t really sounded like he cared. In my opinion, he sounded inexperienced in any kind of supervisory role. I understand how atms work and he was correct that the banks hash this out with an investigation. I wanted to record as much info as possible so I could contest the transaction with my bank. This Brandon person wouldn’t give me an employee ID or even his full name. This is not a complaint about the cafe, it’s cleanliness, or the on site staff. It is a complaint about the lack of appreciation of its customers and it’s a complaint about this specific supervisor. It takes a lot for me to take time out of my 60 hour work week to write a review that probably won’t matter anyway. But I’m doing it just in case one of you has to deal with this specific supervisor.