Panda Express - Jermantown

The food was so bad! I did not expect that from Panda Express and will no longer be coming to this location. but the service was great and very friendly staff just can't make food apparently.

If you order online and it happens to be late, they can will cancel on you citing that the food has run out. Would never recommend, your money is better spent many other places nearby.

Since I started at GMU, I 've been a regular customer at this place. However, I won 't be going back since my most recent experience did not live up to the level of quality and service that I 'd come to expect from Panda Express.I prefer to drink water due to my health, since I was diagnosed with obesity last year. Yesterday, when I was about to pay for my order, I asked the cashier if I could have a cup for water (as I 've done dozens of times with no issue), only to be told that they don 't do water cups anymore and that they are available for 99 cents. This was allegedly their response to dishonest loser customers who would help themselves to a free drink in lieu of water.The employee could easily have given me (a loyal customer until this week) a water cup on this one occasion as a courtesy while informing me of their new policy so I know to plan around it in the future. A manager could easily have put a conspicuous sign on the door saying NO COMPLIMENTARY WATER CUPS and I would 've simply chosen to eat elsewhere. If you 're going to suddenly stop providing something that 's an industry standard, is some notice too much to ask?Caught totally off guard, I just paid for my food and got to eat lunch with no water. Luckily I didn 't choke on anything, since there was nothing to drink, but I sure was thirsty afterwards.After all the times I 've paid full price for my food and followed all the rules, this is what I get- punishment for others ' crimes and the choice to either buy something I wasn 't planning to, or get nothing to drink because I didn 't bring water with me.

No sure what happened to this Chain; food getting worst worst. all dishes are cold 200% on oil.the noodle was one of their best dishes, now overcooked, no cabbage oily taste.hope they can improve it since it is nearby my office.

There was an older man working there tonight (11/8/23) he was extremely rude and needs to learn how to speak to people. If you don't want to do your job, find a new one.