Moe's Southwest Grill - Jacksonville

Place is always on time, way better than taco bell when you want your craving crushed. Sometimes the quality is lacking but I really think it's an over sight due to business.

I was initially disappointed with my order when it arrived with my 3 orders of queso, salad, quesadilla.....and only a half a bag of chips! However, after calling and speaking with the manager, Sebastian....he PERSONALLY drove 2 more bags of chips to my house to make it right. Now that is customer first service! Thank you so much Sebastian for going above and beyond!

I love Moes. I was there a few nights ago. The young lady making my taco did not wear a mask even though the sign on the door said they were required. I got take out. The food is consistently delicious.

If you think you're gonna get better customer service anywhere else, you'd be wrong. Moe's as a whole is a great company, but this one in Tinseltown is the best in Jax! The management team really makes this location just perfect, especially the General Manager. Super friendly of course, and knowledgeable about the food, company history, etc. 8/8 would recommend mate!

I typically avoid eating at chains in favor of supporting independent restaurants, but I was pleasantly surprised by my meal at Moe's. The food was delicious, the portions were generous, and the staff even threw in free guacamole for my wife. The restaurant was clean and well-maintained at all three locations. Overall, it was a fantastic dining experience!