Firehouse Subs Penman Rd

The staff ignores you, and you are forced to order on a tablet. Disappointing experience.

Rude, loud, very sorry customer service. The customer is the last thing on this bunches mind.

Didn't follow my requests on on ingredients and made sandwich

I visited the Firehouse subs in Jacksonville Beach on Beach boulevard just a few minutes ago at 11. Russell is the cashier today and his crew the whole crew that was there are excellent they are working well together, and the food is being put out hot and fantastic. I tried the new smokehouse triple stack, and oh my goodness it is a great great sandwich. It is a meaty sandwich. If anyone out there wants a feeling needy sandwich, get the triple smokehouse triple stack. Thank you for your house once again; for coming up with such a great way to feed the people. This is a great sandwich. I am very picky and normally never change off of The Hook and ladder, because it's so perfect, but I tried the new smokehouse triple stack and it is really really a great sandwich.

Walked in and was immediately told it was going to be a half hour before I could get my meal. Not good considering it was lunch time! Can’t afford to give up lunch hour minutes to find out this kind of news.