TGI FRIDAYS - Indianapolis (Downtown)

Eating and table service was very good. we had an open table reserved for a big party. we were not there where we were ready. the front of the house personnel were unorganized and seem confused about those made online reservations.

Low customer service. made a reservation and had to wait. the recipe ignores us while we spoke to friends who have never come. had to ask for cutlery and serviettes after our escapes were brought to the table. quite a catastrophe. others waited for 45 minutes before sitting.

The server was excellent, but the seating arrangements could use improvement.

The food and table service at this restaurant were excellent. However, despite having a reservation for a large party, our table was not ready upon arrival. The front of house staff seemed disorganized and confused about online reservations.

The customer service at this restaurant was terrible. Even though we had a reservation, we still had to wait. The hostess ignored us while we chatted with our friends. We ordered appetizers that never arrived. We had to request cutlery and napkins after our main courses were served. It was a complete disaster. Additionally, other patrons had to wait 45 minutes before being seated.