Billeder
BidrageIngen billeder at vise
Reserver
Tilbagemelding
Bidrage med feedbackGreat location to stay....the room was very spacious, and the air-conditioning could be lowered to 64 degrees. The only problem that I have with this hotel is that the rooms are so far away. I had to walk through six or seven long hallways to get to my room. I left early in the morning to go back home, and the parking lot was very dark, not properly lit up. When I checked out early in the a.m., the desk couldn't check me out due to their computers being down. I also heard that this hotel is closing at the end of October 2023.
We stayed here during the Hot August festival. The rooms were great. It was really comfortable and clean. They have a pool and gym, and the breakfast was great. Front desk was really friendly and helpful. It has a great feel to it. If you need to stay in the area, this one is right.
The grounds were clean, the space has much to offer. The bar staff and restaurant staff was top shelf. Front desk and Starbucks staff left much to be desired. Almost indifferent.Such a classic venue that is beholden of Hunt Valley history. I'd recommend.
This hotel ended up being the perfect lodging for our May 2023 wedding. The accommodations were elegant, comfortable, and located close to a shopping center full of anything our guests might need in a pinch. We reserved a block of rooms for our guests and also booked one of their parlor suites where the bridal party got ready and my husband and I crashed after our wedding reception. Service on the wedding weekend was above and beyond — seriously: I locked myself out of the bridal suite at one point and needed technicians to get me back in. The front desk personnel were ANGELS about it. Everyone from the front desk to breakfast buffet staff were wonderful. The customer service in coordinating everything at the start could use improvement — they weren't always responsive/helpful, and I felt like I had to frequently follow up to get answers to my questions.
First room had a toilet that wouldnt flush, tub wouldnt drain. Second room had a dripping leak in the ceiling. Mold in the room. Dripping leak in the hall. No hot water saturday morning. Escalator is broken. Door fell off of one of the ballrooms during the event. Carpet is worn and gross. This place needs to get their stuff together.