Mandarin House - Horsham

Terrible food and terrible attitude from staff when trying to resolve everything with them. Will never use them again

Worst Chinese I have ever had!! Food was disgusting!! no flavour at all!! it all tasted the same… poor service and the staff were rude and became aggressive when questioned where our order was! This establishment if you can call it that An absolute joke!! Don’t waste your money!

I visited this place on Friday evening to pick up a take away for my dinner. A very british schoolgirl took my order, but had to keep going into the kitchen to get answers to my questions. I waited in the public area for my food to get prepared. This area was grotty and in desperate need of a lick of paint. There were around a dozen big plants taking up all the space along with an overcrowded fish tank and a rocking horse! There was also an abundance of weedkillers under the table that the fish tank was on. My food was prepared quickly and so off home I went with it. I had egg fried rice which was the greasiest egg fried rice that I'd ever had, sesame prawn toast which could have done with another five minutes cooking, and a special curry in which every piece of meat in it was of diabolical quality!

We waited 2 hours and 10 minutes for delivery (had been told ‘about 45 minutes’ and when it arrived it was lukewarm; I expect it had been cooked much earlier and put at the ‘back of the queue’ for the driver. The food was well below average anyway and we certainly won’t be giving any more business to this place. There are much better alternatives.

This is one of the best takeaways we have found. Food is lovely, freshly cooked and huge portions. Staff are lovely,we normally order and pay online and have delivery and its always so easy. I made a mistake with my order and rung to amend it and it was sorted in no time with no problem, I would 100% recommend Mandarin House.