Potbelly - Highland Park

I'm not typically the type to write a review but the quality of employees at this establishment is extremely sub-par. So much to the point where it was just flat out ridiculous service. If there's one thing in specific I'd say to you about this review is for the love of god don't go here, in specific the employee Luke Bane. Is extremely rude, offensive, and flat out discriminatory towards his customers. His demeanor and attitude towards work and the quality of customer care and support is extremely poor. Not because he doesn't care about his job but because he doesn't mind being offensive, discriminatory, or rude towards his clients and his own customers. If there's one take away from this review is I will never bring my business to a potbelly's again and especially the potbelly's located on 1845 2nd St. Highland Park IL, 60035 due to it's extremely poor choice of employees and their respect for the people who end up support their paycheck. I would highly recommend management look into Luke's attitude and behavior and act accordingly, and I would also highly recommend that potential customers steer clearly of this crumbling business in Highland Park.

The Highland Park potbelly’s was clean with some friendly staff. I was having a bad day but one of the staff there was incredibly kind and so welcoming that she changed my day around. A huge shout out and a huge THANK YOU to Eleftheria for the kind service you provided. You are that kind of person who makes a difference in this world!

It’s a Potbelly. Service was a little weird, but I got my sandwich so I’m happy.

Got a regular tuna today. Tasted OK but so little tuna and other ingredients it's crazy. The bread is good but hard for me to justify 10 bucks for that skimpy ingredients. To their credit my wife got the clubby it was over twice the size of mine. And we did use her bogo on the app. Hers was worth the money.

I order multiple times a year for large groups. Amber, the manager, is so easy to work with and she always makes sure my order is done correctly and on time. I highly recommend them for catering or even a daily lunch break for 1.