Mcdonald's - Highland

I visited McDonald's for a family outing and was disappointed by the inadequate service and a rude employee who didn't allow my child to drink his juice in the restaurant. After waiting 14 minutes (I timed it), I received a cold cheeseburger with a medium temperature cheese burger that had an eyelash inside, as well as an unwanted cheese sauce that smelled fishy. Overall, the experience left the kids in tears and I had to argue with my wife for being annoying.

Upon returning home, I discovered that my chicken burger meal was missing, the double quarter pounder was actually a single, and all of the sauces were missing. This has happened every time we have ordered from this restaurant, and to make matters worse, the food was cold. It is disappointing and embarrassing for Fort William.

After a day of hiking, I ordered food for my whole family at this restaurant. They forgot our order, so I asked the lady about it and she started fixing it. When we got to the car, we realized that 20 nuggets and a sharebox were missing. We drove back to the hotel and also realized that my husband's big tasty was missing. The service was shocking. I would recommend avoiding this restaurant.

Travelled from Aberchalder, around 44 miles another 44 back) and it's the worst meal we have ever eaten. Burger was cold and the fries looked like they had just defrosted out the freezer with no cooking. The lot went straight in the bin. How they could not see these were not cooked is beyond us and the queue was too big to even bother taking them back. Maybe they think if your going through the drive through they can serve you any old **** and your on your way happy or not. Glad KFC and Morrisons was next door for better food. Busy or not, no excuse for under cooked or cooked and left to go cold food.

I know mc Donalds from many contries but this was by far the worst. The chips was saggy and my chickenburger had no dressing. It was dry and just a few poor peaces of salad. No chans to complain since there were more customers than could fit in there. Its bad when cuantity goes before quality. Even If its fastfood. Dont eat here!