Tropical Smoothie Cafe - Hicksville

My father was driving me home from surgery so I ordered an avocolada minus the turbinado, acai and almonds through the app and send him in to pick it up. It had sugar so I asked him to go back in and have it fixed. The second one has sugar. So I haul my fresh from surgery self out of the car, go in, and they try to gaslight me saying the acai is sweet, the fruit can be sweet, the almonds can be sweet. I was like, lady, almonds don 't have sugar and I order this at other locations all the time. I can taste the 60g of sugar in here. They say they 'll remake it one more time. From the back I hear the guy working with her say Ohhhhhh, turbinado! and then hear a bunch of laughing, and they finally brought me out a smoothie with no sugar. Are you freaking kidding me that the employee didn 't know that the turbinado was sugar? Some people medically cannot have that amount of sugar and I 'm one of them. Super ticked that I had to deal with this and gaslighting just trying to get some decent post surgery nutrition. Also, don 't be fooled by the listing it is NOT a drive through.

Zlatan has to be one of the best customer service representatives i’ve ever met.. this is my fav local breakfast spot 10/10 recommend

Zlatan and his team work incredibly hard to make sure everything runs super smooth! Zlatan goes out of his way to deliver impeccable customer service everyday and make me and my friends feel welcome and taken care of. Zlatan, thank you for your hospitality!

Zlatan is exceptional with customer service and makes this place go round! Would recommend to anyone 10/10

This is my regular smoothie spot and lunch spot. Come here all the time and definitely recommend it. Chen is an awesome employee as well. All all I recommend coming here!