Cinnabar Hertford

I cancelled a dinner reservation 2 weeks ago, only to be charged £40 still which was not auth. Never returning!!, such a bad experience

Mate robbed. £10 to get in and not be able to move or breathe. Drinks are too spenny. Every gross guy in Hertford is in here and the DJ BUTCHERS so many good songs and the rest cater to a very specific cokey.

Chairs were dirty when we arrived. Leftover scraps from whomever was sat-down before us. I went with a group of vegans and the waitresses provided dairy butter‽‽‽ They messed up all of our orders. They feigned a weak apology, but they didn't offer any solutions to resolve it. When the rest of the drinks and food arrived, they again gave us the wrong things. But at this moment, we couldn't be bothered to make another complaint so we didn't say anything. Of the 8 items that we ordered, only 2 things were correct. They then added a service charge on top of that automatically. So we ended up paying for stuff that none of us wanted. We are all young millennials who understand that service work is tough. We don't want to make a fuss in public, because nobody wants that type of attention. So that socially forced us into a really awkward position. Would not recommend this to anybody. I empathise with them, but the Staff clearly need more training, especially when dealing with customers with dietary restrictions. Not safe at all. I am willing to give this place another chance (maybe, far in the future) but clearly at present, hygiene and respecting people's allergies are not a priority.

Wasn 't a great experience! We couldn 't hear each other at all, the football was on at a extremely loud sound and are table was right next a speaker and screen. We were trying to have a nice hen do/ dinner but we couldn 't even speak to one another. The bride 's meal came with a rock hard bun (which was inedible), the server offered to get her new one , when he returned it just a new bun (without the sauces/dressing), meaning the rest of the meal was cold (one would have thought they would bring a new whole meal) She had to put the cold vegan burger in the bun herself and the chips were really cold at this point. She as it was cold and had waited a long time, the food was inedible. The server said they would give her a different meal and gave her the menu so that she could pick something else. When we finally got their attention to order her new meal, they went of and then came back and said the kitchen was closed? We actually had to go to pizza express to get a take away pizza and sit on the street because they were closing! The waiter told me before we left that he would give us free drinks and free shots but only gave us shots. Over all, we were very disappointing.

The best chicken wrap I’ve had, service was excellent and fantastic cocktails made by David. Will definitely be visiting again soon : Highly recommend