Waterfront Grille - Herkimer

Our favorite place to eat in Herkimer! Always consistently good. Rocky is the best, the menu is great and the ambience is great.

What a find... This great little restaurant that sits on the side of the street is amazing to say the least. The hostess and the service were...

Horribler customer service. The owner sits at the bar and advise customers. The staff knows when it is mentioned and apologises, they say that he is....

I wanted to try this place for a past, but unfortunately it will never come again. my friend ordered a steak boiled medium rare, but it came very well done. she apologized and politely asked if she could have another cook as she ordered. the server apologised also profusely to admit it was very obviously good-done. the chef (and owner, I believe) returned with our server, put the original steak back and told her it only looked well done “because of the marinade.” he told her if she ate it, she would like it. she didn't want to cause a scene, she didn't push herself, but felt pushed through his answer and his demeanor into a corner. as soon as the cook went, the server apologized. it was one of the most unpleasant situations I have ever experienced in a restaurant, and would never go back, or recommend this place to everyone.

Passing thru traveling for work with my foreman. Walk in and i smell a strong smell of curry. A gentleman from the place, later to be told he is the owner, walks up and says “seating for two?” “Yes,” and we start following him. He states, “oh you need to wait to be seated.” “I thought you were going to seat us,” i replied and then my foreman asked if we can just sit and eat at the bar. He said yes. Bartender is not a sharp minded lady, she was very polite and kind which was great. We had a few beers, we ate dinner, the food was very good! For my 3rd beer the bartender popped open a different brand, i corrected her, she looks and sees only 1 left of what i was drinking and says they are all out. Not a problem. A few minutes later the gentleman who didnt try to seat us from earlier appeared with a case of the beer i was enjoying. The couple sitting next to us stated he is the owner Rocky, and the bartender is his wife. I saw earlier there was a Rocky’s pasta, so i asked the bartender what kind of pasta was that. There was no description, she could not tell me for her life what kind of pasta and with what was served with it. Whatever not a problem, was only being curious. She asks outloud to Rocky and he states it is a linguine. I acknowledge that i like linguine is should have had that. I then hear him muttering, “f*ck you for confusing my wife you f*cking….” I did not hear the rest. Sure caught my attention, and clearly felt aimed at me. I ignored it, finished the beer i had. A minute later Rocky sits in the end seat of the bar about 10 feet away from me and i hear more muttered cursing. I clearly asked, “did i do something to have upset you.” He gets up and walks back into the kitchen. I was dumbfounded at this point, and also felt quite bothered by the owner. I informed my foreman of this and the couple bear us, stated he didnt hear me. They also kept insisting it was aimed for the kitchen. I am absolutely certain it was aimed at me. All because i asked what the Rocky pasta was, and his own wife who has worked there for years didn’t know. Left her a great tip, will never return. I now hope this place fails and someone else takes over and runs a smoother and more successful restaurant in it’s place.Ps, f*ck you too Rocky.