Zizzi - Hereford

We ate delicious vegan pizza and delicious dessert. I only wish that vegan menu had more options. a very nice service :

Now, where do I start, we arrived at zizzi for our Valentine's Day meal busy with all intentions but waiting 35 minutes in the cold flur was not a good start, we finally got it to the front of the waiting snake and was sitting. we then took our drink and meal order quickly, which was great, as we were very hungry at the time, we waited 30 minutes for our appetizers, which were very simple, kalamari and wild boar balls. in this time had another couple sitting on the table with us, they had their ancestors shortly after our. we had cleaned our tellers, and we had to wait for 40 minutes until our main thing arrived, which was ridiculous when it was a pizza and a calzone and at that time most people went, I was even more angry when the couple next to us got their main thing before we had started eating there after our, their food was very similar pizza and pasta. we finally got our food at 9:30 o'clock. that was horrific considering that our table was booked at 7:30 a.m., which was a scandal, because it was delicious when the food came. I was disappointed in the evening, since I really was looking forward to the meal, as I had been there before and really enjoyed it! we are getting married in October and wanted this to be a special Valentine's Day, as our last one before the big day.

At the arrival we were told that zizzi did not use an open table and there were no records about our booking.

Very noisy loud music could not hear yourself speak . food not marvellous not good value beer expensive Perhaps we may come again if it improves.. Could not use Taste card.. so meal for 3 considered expensive for what we got,

The staff were very welcoming and we were able to sit down earlier than booked, pretty much wherever we wanted to sit. The service was excellent and were offered drinks straight away. The food was also excellent. We were asked after the main meal whether we wanted to look at the dessert menu and we said yes but no rush. We ordered and had to wait a while for the dessert. The waitress was very apologetic and due to the excessive delay, offered to take the dessert from the bill- this was gratefully received (we had not kicked up a fuss at all but appreciated the gesture none the less). The delay did not spoil the occasion at all.