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Bidrage med feedbackThe food was delicious and freshly made. Very kind staff. Great location, didn't expect much but was pleasantly surprised! Will be back here again soon!
I have to say, I was taken aback by the negative buzz surrounding this Panda Express in Rialto. My wife and I decided to give it a try last Wednesday, and we were pleasantly surprised by our experience. Upon walking in, we found the restaurant to be moderately clean and inviting definitely not the chaotic atmosphere that some reviews suggested! The ambiance was actually quite decent; it had a relaxed vibe that made it perfect for enjoying dinner. What truly stood out was the service. Right from the get go, the staff greeted us warmly and attended to our needs promptly. The food was fresh, warm, and absolutely delicious! We ordered a variety of dishes (Chow Mein, Fried Rice, Kung Pao Chicken, Beijing Beef, Mushroom Chicken, and String Bean Chicken Breast), and each one was executed perfectly packed with flavor and cooked just right. I think people often forget how consistent and tasty Panda Express can be, and it’s easy to see that the Rialto location takes that to heart. Plus, the prices are right in line with what you’d expect from any other Panda Express, so it was a win win! In our experience, everything was on point, from the service to the food quality. Honestly, we walked out with happy bellies and no complaints to whatsoever. We left with a positive impression and are looking forward to visiting again. Parking: This place is always busy, therefore sometimes it’s difficult to find parking. Wheelchair accessibility: Wheelchair accessible entrance.
Always fresh an when it isn't I ask them if they can make it fresh an they always say sure an then yell for it to be made never have a problem when I come here
Went to the drive thru tonight for a three entree plate, was told to hold on a minute and i politely replied take your time , ...... that apparently was my first mistake. After about 3-4 minutes, girl asks what id like to order, as i proceed to tell her id like a three entree plate with all chowmein, her response was would you like chowmein or rice i repeated my order of chowmein, and then as i ordered two of the three items, i was told to hold on mid order. I then waited aboit 2-3 minutes, and a different girl then asked me what i wanted again. I repeated my order, again and finished with that will be all . Girl replied well if thats all, pull up . Irritated at this point but not yet mad, i finally got to the window, and asked what my total was, the girl responded... what did you order again, so for the third time i reapeated my order in clear detail. The girl then rolled her eyes at me and walked away and another female worker approached the window, and asked me for a fourth time what i ordered....i now asked to speak with the manager clearly being quite upset. Now here Liz the manager enters the story, when she came to the window i explained what had happened, and she responded ill see what i can do what did you order so i told her with a bit of irritation stating this would be my fifth time repeating my order, and i still have not been told my total, she then rolled her eyes at me and got an attitude and asked if the shrimp i ordered was honey walnut or spicy, with quite a smirk on her face as if she was intentionally trying to irritate me further. She then walked away and i waited for 5-6 maybe 7 minutes i then just drove off not even wanting the food anymore. This establishment has never been uphill so i cant say it went downhill, ever since Liz has been manager of this place, its nothing but constant attitude and horribly trained employee 's. Sad to say with the new wage increase, the owner will lose business more and more until this is resolved, either retrain Liz or find someone who 'll treat the consumer with respect and appreciation. Tonight was my last visit to that location.
Just what you would expect. Tasty, hot and decent flavors. Not amazing food… but a good, solid,reliable meal!