Ginger Spice - Havering

We went there last Wednesday as it was buffet night. Which we had been recommended. The greeting at first was good but as soon as we asked for the buffet their attitude changed. The food wasn’t good our Grandson who loves his food especially indian left his. We didn’t like ours either! We didn’t ask for the bill as we were deciding if we wanted more drinks but it was brought to the table put in front of us. Before we even got up they were stripping the table!!! So rude!! We had booked the table but we would never go again!!! Rudest restaurant in Romford!!!

Really poor experience. Claimed the table wasn’t ready when there were many tables free, just so we would purchase a drink at the bar. The service was extremely slow and the food took a long time. Upon checking the bill we found that additional drinks were added to the bill and we were charged extras which shouldn’t have been included. All a very bizarre experience we won’t be returning.

Booked for a Wednesday evening dinner with the family – 2 adults, 1 child and 1 baby – for 5:45. The service was abysmal and our waiter rude most of the evening. Two things stand out: they rushed us beyond what could be considered reasonable. They just wanted to get us out. As soon we finished most of the meal they were hovering over us to clear and started to clear abruptly. They kept telling us that they wanted to remove the linen so rushed us to quickly finish up. Before they even presented us with the bill, another person came with the PDQ machine and asked us to pay. This is when we asked for the bill. Before I could even see the bill he had all the figures punched in. I was not able to take a moment to review the bill so I simply paid by contactless as he was aggressively thrusting the machine for us to pay. It was plain rude just how they were rushing us. We paid the bill at 7:03, so it was not like we were there for an unreasonable amount of time. For a family of 4, an hour and 15 minutes is very reasonable. It is difficult to put into words just how aggressive they were trying to get us out. When we got home I looked at the bill to notice they charged up to £5.30 for poppadoms, but alas we were having the ‘Banquet’ which included the poppadoms. They were presented to us as part of the meal only to find that they charged us £5.30! £5.30 may not sound like a lot, but we should not need to pay for something that was already included in the meal and was given to us. Perhaps they rushed us to pay the bill before we saw it so we did not notice it? Who knows! This is awful. Why advertise that a particular thing is included in the meal and then charge us extra? Due to the aggressive and rude waiter, who rushed us and the overcharging, we will never go back and would not recommend this place.

Kept waiting for our table for 10 minutes despite pkace being practically empty and we had booked a time, in the end had to ask to be seated. One waiter in particularly very off hand to point of rudeness at one point he said to my daughter you your food is coming. We were served by a very nice polite yiunger man I was sad to see the older rude chap swiped the tip before we had even vacated the table bet he diesnt share it. Food bland and curries rather dry also charge gir saundries such as raita. Practicalky sneered at when i declined alcohol and asked for water. Bill for 4 came to £160 so not cheap. Wnt go back fir that price to be sneered at and eat mediocre curry

This place was actually good the first time but not so good the 2nd time the tandoori chicken was completely bland and when I asked if they changed to a new chef the waiter got annoyed and became very defensive and argumentative pretty much telling me I don’t know what I am talking about so the experience wasn’t great and same with the food, I won’t be going back there again. Normally I wouldn’t even write a bad review but it would have been nice to have good customer service and maybe not be charged for the food. Anyway me personally I wouldn’t recommend this place based on my experience.