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Bidrage med feedbackYou definitely have to experience the spaziano sandwhich. It is definitely one of my favorite sandwiches downtown. Everything on the sandwich is so fresh and the chicken cutlet is so tender. I get crazy with it and add bacon, which is actually tasty. Definitely one of my go to places.
We used to love this place, but that changed on the night of Friday, December 10. My friend, who is a regular, called in to place an order for two Italian subs—one without roasting, with pickles and hot peppers, and the other also without roasting, without any extras. He also requested mayo on one and light oil on the other, since I have an allergy to mayo. When I called to address a mistake with our order, the owner was incredibly rude to me. I know Tom, I know what he ordered, and I clearly heard what he asked for. I couldn't believe how he treated me, especially on a Friday night after we’ve always been loyal customers. Instead of making things right, he became extremely defensive and told me that if we wanted a proper meal, we would have to pay for a whole new order. Our experience went from five stars to one, and honestly, it deserves less than that. It was a nasty call from the owner to regular customers, which sealed the fate of this terrible review. It’s such a shame. My friend would never order pickles because he dislikes them, and I was with him when he ordered.
I ordered a pepperoni pizza and waited 45 minutes for it, only to be told it was ready. When it finally arrived, it was cold and burnt. I was really disappointed. I chose this place because I wanted to try Andino cuisine.
What an incredible pizza place! It's so delicious; I can't believe we hadn't tried it before. The gentleman we spoke to while placing our order was very friendly as well. I have to recommend that if you decide to order from them, you should call directly instead of using the Slice app, as they charge quite a bit extra. Go straight to the source! Overall, our experience and the taste of the pizza were 110 percent fantastic!
The staff is extremely friendly, and they consistently serve the best small meatball sub in Haverhill.